We accept returns despatched within 14 calender days of delivery by insured and signed for carrier and provided we are notified by email of the carriage tracking number.
Condition of Goods
All returns must be in the original condition, unworn and saleable.
INTERNATIONAL RETURNS (e.g. from USA and Canada)
In addition International returns (e.g. from USA and Canada) must have a completed Customs Declaration adhered to the outside of the package with the check box 'OTHER' ticked and the declaration should state :
'RETURNED GOODS ORIGINATING IN THE EEC.'
Credit will be issued as soon as the goods are received back in-store. Garments which have been exposed to smoke, perfume or make-up will be subject to a dry cleaning charge deduction.
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